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When you are a new customer to Stinky Dog U-Bathe, we try to spend extra time with you on your first visit, helping and suggesting ways to best wash, rinse and dry your dog.  Each dog is unique but there are basic tips which can help you do a more professional job. If you go to all the effort of washing your dog, it's better to do a really GOOD job, instead of a so-so job and not being pleased. If your dog isn't clean when you are done, then why bother, right?
We want every dog to get the best wash possible and to that end, we step in and say "Oh, you might want to do this...gee, try that instead...oh no! Don't do THAT! ...or   "Yikes! Stop!!"  We mean no offense, only to help you and your dog.

Jill stands patiently in the tub while her people dry her with a towel.

Once your dog is secured inside the tub and you are organized with your apron, a shampoo choice from Ann, trained on how the hose works, etc...NOW it's time to asses your dog's coat.

      *Are there mats to deal with?
      *Does your dog have fleas or ticks?--if you didn't tell Staff about this right away,
          PLEASE say so now.
       *Is there loose hair and/or undercoat that must be brushed out BEFORE getting him wet?
        *Does he need any work done by Ann-- such as mat removal, Sanitary Clip, pad ditch...etc?
          (This will cost extra, but there is no tax...it's a service....)

Please Note:  Any tools you need, such as brushes, combs, ear cleaner, etc are on a cart or hanging on the wall and you may help yourself.   (If you need "customer scissors" ask Ann.) Do not replace any tools, such as the ones hanging on the shelf at each station. When you are finished using them, PLEASE leave them in the tub for proper cleaning by the staff. Thanks!

Turn the water knob (do NOT PULL) counter-clockwise, until it is in the center of the red line. Your water is on.  Red is hot, Blue is cold.
The nossel is like for a garden hose, so squeeze the nossel and let the water warm up. This will take longer than you think it should, so be patient. Then adjust the temperature of the water accordingly. These tubs are regulated to a safe temperature for dogs, not people. Your water at home is set for people. That is too hot for dogs, who's skin is thinner than ours.
Next, wet your dog, leaving the head for later.
Now, squirt shampoo onto your dog directly, not into your hand. Rub the shampoo around and now add more water. This ought to bring you some lather.  If there is no lather, there are reasons for this and adding more shampoo is likely NOT the answer.  Probably your dog is just dirty. (Isn't that why you are here??)

More Shampoo is not Always the Answer.  Too much shampoo will be hard to rinse out and not clean your dog better.  Using too much shampoo once, is NOT a good way to avoid doing two proper shampoos.  If you can't get the overly-shampooed dog rinsed, you've wasted water and left in shampoo which makes your dog itch.  The correct choice is to do a wash, rinse and repeat. The final rinse is the most important. Rinse thoroughly!

A Note: The shampoos at Stinky Dog U-Bathe are professional grade. The sort you buy in a store usually have extra soaps added, strictly to make them froth up and give non-pros the idea they are doing a great job of cleaning their dog. Then you have to wash out that extra soap and if you don't, your dog will get dry skin and itch.

Irish Wolfhound, Bridget,  ready for the dryer.

Let's assume your dog is clean now. You've washed the whole dog, including her face. Many people use a small amount of the Tear-less shampoo (in your basket) and make a lather in their hands, rub on your dog's face, but only where you can rinse--Remember NOT to get water into their ears, so don't put shampoo on the inside of their ears, only the outside.

While the hose was not in use, the water may have gone cold again. Squeeze the hose until the water runs warm; TURN the dial left or right (DO NOT Pull ) if you need to adjust warmer or cooler.

Rinsing is a two handed task.  Your dog is not a car or a boat.  If you spray her from a distance and wait for the coat to "run clean", you are wasting water and you might not get all the soap out because this is fur, not a flat, painted surface. 
Use one hand to push the soapy water out of the coat, sort of a "squeege" motion, and where you are doing that, flood with water from the hose.  So, in other words, one hand is on your dog and one is running water in that same spot.
If you are bathing with a partner, one person runs the water and the other is rubbing the fur/ coat.  The water needs to be run in the same place as the helper's hands are doing their job.  If the water is running on the dog's left shoulder and the hands are squegee-ing the right back leg, then neither person is actually getting the job done in their spot.  You have to work together and that means: in the same place. 
A Word About Keeping The Peace:
Now, some people find it works best if they divide up the chores, according to who wants to do this or that task.  Sometimes one brushes their dog, does the bath and then turns things over to their partner. He/she does the rinse and drying.  Wah-la! Everyone is happy and Fido is clean!
Whatever gets the job done in the most efficient way and with the least stress for the humans and for your dog-- that's the important thing.  The Staff has "seen it all" and we are not trying to judge. The ultimate "boss" is the owner, so if the wife says "we need to rinse more--there's still soap" and Ann comes along and says, "Yes-- here and here needs more rinsing." it's not a mater of "picking on" the other helper.   If Ann says "Now use the dryer" but the owner(s) say Nope!, then "nope" it is! 

Some dogs, like Emmett here, like a towel around their ears, tied like a little hat, while being dried.  The sound of the dryer is muffled a bit and air doesn't go into his ears.    See, he's winking. "I like the Babushka!"

Use towels to pre-dry your dog, before using the professional dryer. 

The process of drying your dog can change depending on the weather, your time limits and your personal criteria.  Different types of coat required different drying techniques. 

Ann can help you with poodle fluffing, or if your Lasa Apsa is in full coat.  If you want her to do it for you, this is considered Extra Help, an Up Grade, and costs extra.  If she takes the dryer and goes to town, doing the whole job herself because she's obsessed and forgets to hand it back to you, that's not an Upgrade...that's Ann being bossy! Ha-- no charge for THAT.

Basically, there are two things about the dryer to remember: Power and Direction.  You need enough power to "do the job" of blowing out the loose hair and water. Generally you point the air "against the grain".